Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a crypto casino we cover? This page explains how to reach the Crypto Casinos team and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. Let us know which page or casino your message relates to, and include as much detail as you can — screenshots help if you're reporting something like a broken bonus link or a payout dispute. We read every message and aim to reply within a couple of business days, though it can take longer during busy periods.
What we can help with
- Corrections or updates to reviews, offer terms, or bonus details that have changed
- General questions about how we research and rank crypto casinos
- Feedback on your own experience with a site we've reviewed, positive or negative
- Suggestions for casinos or topics you'd like us to cover
- Reports of broken links, outdated information, or factual errors on the site
What we can't do
Crypto Casinos is an independent review and comparison site — we don't operate any casino, hold player funds, or process deposits and withdrawals. If you have an account issue, a delayed payout, a bonus dispute, or a verification problem with a specific casino, that has to go through the casino's own support team, since only they can access your account and transaction history. We also can't offer legal, tax, or financial advice; for questions about how gambling winnings or crypto gains are taxed in your state, a qualified professional is the right person to ask.
If you're struggling with your gambling
If gambling has stopped being fun, or you're finding it hard to stick to limits you've set for yourself, free and confidential support is available. In the US, you can call or text the National Problem Gambling Helpline at 1-800-GAMBLER at any time. Our responsible gambling page has more on setting deposit limits, self-exclusion, and other tools — worth reading even if things feel fine right now, since offshore crypto casinos don't always offer the same built-in protections as state-licensed operators.
Before you write in about a specific site
A few things move faster if you check them first:
- Review the casino's own terms page for the offer or issue in question — wagering requirements, withdrawal limits, and state restrictions are usually spelled out there
- Confirm which jurisdiction licenses the casino (most on this site are licensed offshore, in places like Curaçao or Anjouan, rather than by any US regulator) and whether your state allows access
- Have your account email and transaction ID ready if you're asking us to look into a discrepancy in one of our reviews
You can see how each site stacks up, including licensing and bonus terms, on our casino rankings page, and read more about who we are and how we work on our About Us page.
A quick reminder on eligibility
Everything on Crypto Casinos is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state rules, always check the specific minimum stated by the casino. Offshore crypto casinos sit in a legal grey area for US players: they aren't licensed by any US regulator, and availability varies by state, so it's on each reader to confirm their own state's laws before signing up anywhere. Our Terms and Conditions page has more detail on how we operate and the limits of the information we provide.
Whatever the reason for getting in touch — a correction, a question, or just feedback on your experience — we'd rather hear from you than have inaccurate information sitting on the site. Send us a message and we'll get back to you.